Job Description
Are you looking to launch a rewarding career in the financial sector? First National Bank of New Jersey is seeking a dedicated Bank Teller Trainee to join our dynamic team in Newark. As a trainee, you will receive comprehensive training to develop your skills in cash handling, customer service, and financial product sales, paving the way for future leadership roles within the bank.
Why Join Us?
- Competitive salary and benefits package.
- Comprehensive training and mentorship programs.
- Opportunities for advancement within a stable financial institution.
- Modern work environment with a focus on employee well-being.
We are looking for individuals who are eager to learn and committed to delivering exceptional service to our clients.
Responsibilities
- Transaction Processing: Accurately and efficiently handle customer deposits, withdrawals, and loan payments.
- Customer Service: Build lasting relationships with clients by addressing their financial needs and providing personalized service.
- Product Promotion: Identify cross-selling opportunities and introduce customers to our suite of banking products, including credit cards and savings accounts.
- Operational Support: Assist in branch operations, including daily cash balancing and maintaining a tidy work environment.
- Problem Resolution: Resolve customer inquiries and complaints promptly and professionally, ensuring high satisfaction levels.
- Compliance: Adhere strictly to all banking regulations, security protocols, and internal policies.
- Training: actively participate in all training modules and workshops to master teller operations.
Qualifications
- Education: High school diploma or GED required; Bachelor’s degree in Finance, Business, or a related field is preferred.
- Experience: Previous customer service experience is a plus; no prior banking experience is required for the trainee role.
- Skills: Strong mathematical aptitude and exceptional attention to detail.
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Work Ethic: Ability to work in a fast-paced environment and handle cash transactions with 100% accuracy.
- Personality: Friendly, approachable, and a genuine desire to help customers.
- Requirements: Must pass a background check and credit check.