Job Description
Are you a detail-oriented professional seeking a stable and rewarding career in the financial sector? Nashville Trust Financial is urgently seeking a Bank Teller Trainee to join our dynamic team in the vibrant heart of Music City.
As a Trainee, you will receive comprehensive training, mentorship from industry experts, and the opportunity to grow into a full-time Banking Professional. We are committed to fostering a culture of excellence and customer satisfaction.
Responsibilities
- Cash Handling: Accurately process deposits, withdrawals, and loan payments while maintaining strict cash drawer integrity.
- Customer Service: Provide exceptional service to clients by answering inquiries and resolving account-related issues efficiently.
- Product Sales: Identify cross-selling opportunities for savings accounts, credit cards, and investment products to meet branch targets.
- Operational Support: Assist in opening new accounts, processing account closures, and managing daily branch operations.
- Compliance: Adhere to all banking regulations, Know Your Customer (KYC) policies, and internal control procedures.
- Problem Solving: Resolve customer complaints with patience and professionalism, escalating complex issues to management when necessary.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Finance or Business preferred.
- Experience: Previous customer service or cash-handling experience is a plus but not mandatory for our Trainee program.
- Skills: Strong mathematical aptitude and attention to detail.
- Communication: Excellent verbal and written communication skills.
- Availability: Must be flexible to work weekends and holidays.
- Technology: Proficiency with Windows applications and point-of-sale (POS) systems.