Job Description
Are you looking for a prestigious career in the financial sector? First National Bank of Detroit is currently seeking a highly motivated Bank Teller Trainee to join our growing team. This is a Direct Hire position offering comprehensive on-the-job training, competitive benefits, and a clear pathway for career advancement within our organization.
In this role, you will be the first point of contact for our valued clients, ensuring their financial needs are met with precision and warmth. We are looking for individuals who are detail-oriented, trustworthy, and eager to learn the fundamentals of banking.
Why Join Us?
- Competitive hourly wage ($17.00 - $22.00)
- Comprehensive training program for new tellers
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
Responsibilities
- Process Transactions: Accurately and efficiently handle cash deposits, withdrawals, check cashing, and loan payments for customers.
- Customer Service: Provide exceptional service by answering inquiries, resolving issues, and building lasting relationships with clients.
- Account Maintenance: Assist customers with opening new accounts, updating information, and navigating digital banking tools.
- Security & Compliance: Adhere to all bank security protocols and compliance regulations (BSA/AML) during daily operations.
- Cash Balancing: Perform daily end-of-shift cash reconciliation and balancing to ensure accuracy.
- Referral Sales: Proactively identify sales opportunities and cross-sell bank products and services to meet branch goals.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Finance or Business preferred.
- Experience: Previous customer service or cash handling experience is a plus but not required for trainees.
- Skills: Strong math skills and the ability to perform mental arithmetic quickly and accurately.
- Attributes: Exceptional interpersonal skills, professional demeanor, and a strong work ethic.
- Reliability: Ability to work flexible hours, including weekends and holidays, as required by branch schedules.
- Technology: Basic computer proficiency and comfort with learning new financial software.