Job Description
Are you looking to launch a rewarding career in the financial sector? First Indiana Bank & Trust is seeking a motivated and detail-oriented Bank Teller Trainee to join our growing team in Indianapolis, IN.
As a Trainee, you will receive comprehensive training on our products, services, and operational procedures. We offer a structured career path designed to turn enthusiastic individuals into banking professionals. If you possess strong customer service skills and a desire to learn, this is the perfect opportunity for you to build a stable future in finance.
Why Join Us?
- Comprehensive training program for new hires.
- Competitive hourly pay and performance bonuses.
- Opportunities for internal advancement into management roles.
- Modern work environment with a supportive team culture.
Responsibilities
- Customer Service: Greet customers warmly and provide exceptional service to meet their financial needs.
- Transactions: Process deposits, withdrawals, loan payments, and other bank transactions accurately and efficiently.
- Cash Handling: Manage cash drawers with precision, balancing daily reports, and ensuring accuracy in all cash counts.
- Sales Support: Assist in identifying cross-selling opportunities and introducing customers to our suite of financial products.
- Problem Resolution: Address customer inquiries and resolve any discrepancies or issues with patience and professionalism.
- Compliance: Adhere to all bank policies, regulations (BSA/AML), and security procedures to protect customer information.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous customer service or cash handling experience is preferred but not required for this trainee role.
- Skills: Strong basic math skills and attention to detail.
- Communication: Excellent verbal and written communication skills with a friendly demeanor.
- Reliability: Ability to work a consistent schedule, including weekends and holidays, as required by the branch.
- Technology: Basic computer proficiency and ability to learn new banking software quickly.