Job Description
Join First National Bank's elite training program and launch your career in finance! We're seeking motivated individuals for our Bank Teller Trainee position in Baltimore, MD. This immersive 12-week program combines classroom instruction with hands-on experience in our bustling downtown branch. You'll learn customer service excellence, cash handling protocols, fraud prevention techniques, and digital banking solutions from industry experts. Our graduates consistently advance to full Teller roles within 6 months!
Why Join Us?
- Comprehensive paid training with mentorship program
- Clear career progression path to Senior Teller and beyond
- Competitive benefits package including health insurance and 401(k)
- Work-life balance with rotating weekends only
- Collaborative team environment in a modern banking facility
Responsibilities
- Master cash handling procedures and transaction processing
- Deliver exceptional customer service while resolving inquiries
- Learn and implement fraud detection protocols
- Assist with new account openings and basic product knowledge
- Operate banking software and digital platforms
- Adhere to regulatory compliance and security standards
- Participate in weekly training modules and assessments
Qualifications
- High school diploma or equivalent (college preferred)
- Basic math proficiency and attention to detail
- Strong communication and customer service skills
- Ability to pass background check and credit review
- Proficiency with basic computer applications
- Flexibility to work rotating weekends
- Previous customer service experience (retail/hospitality a plus)
- Positive attitude and willingness to learn banking procedures