Job Description
Are you ready to launch a stable, rewarding career in the heart of New Jersey's financial district? Jersey City Federal Credit Union is seeking a motivated Bank Teller Trainee to join our dynamic team. We pride ourselves on being remote-friendly in our onboarding processes, offering you the flexibility to start your journey while maintaining a strong local presence in Jersey City.
In this entry-level role, you will receive comprehensive training to master the fundamentals of banking. We are looking for individuals with a strong customer service ethic and a desire to grow within the financial sector. As a Trainee, you will gain hands-on experience in cash handling, transaction processing, and client relationship management, paving the way for rapid advancement within our credit union.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Structured training program for career growth.
- Opportunity to work in a supportive, community-focused environment.
- Modern work environment with hybrid-friendly policies.
Responsibilities
- Greet customers warmly and provide exceptional service in person and via digital channels.
- Process a high volume of financial transactions, including deposits, withdrawals, and loan payments, with 100% accuracy.
- Assist customers with account inquiries, explaining complex banking products in simple terms.
- Cash checks accurately and verify identity documents in compliance with banking regulations.
- Balance daily cash drawers and resolve discrepancies efficiently.
- Introduce new products and services to clients to help them achieve their financial goals.
- Collaborate with the branch team to maintain a clean, organized, and secure banking environment.
Qualifications
- High school diploma or GED required; associate's degree in Finance or Business is a plus.
- Previous customer service experience is preferred but not mandatory for trainees.
- Strong mathematical skills and the ability to handle cash with extreme precision.
- Excellent interpersonal and communication skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Must be detail-oriented, reliable, and possess a professional demeanor.
- Proficiency in basic computer operations and MS Office suite.