Job Description
Launch your banking career with our comprehensive Bank Teller Trainee program in Oakland! No prior experience required – we provide all training needed to succeed in a dynamic financial environment. Join our award-winning team serving diverse communities and gain hands-on experience in customer service, transaction processing, and financial compliance. Enjoy competitive pay, comprehensive benefits, and clear pathways to career advancement within our network of 50+ branches across California.
Our 12-week paid training program combines classroom instruction, mentorship from senior tellers, and real branch experience. You'll develop skills in cash handling, fraud prevention, digital banking tools, and relationship-building while earning competitive wages with full benefits including health insurance, 401(k) matching, and paid time off.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide exceptional customer service while resolving inquiries and promoting bank products/services
- Maintain strict compliance with banking regulations (BSA, AML, Reg E) and security protocols
- Balance cash drawers and daily transactions while maintaining audit-ready records
- Operate core banking systems and digital platforms to assist customers
- Collaborate with branch team to achieve sales goals and customer satisfaction metrics
- Participate in ongoing training to develop financial acumen and technical skills
Qualifications
- No banking experience required – comprehensive training provided
- High school diploma or equivalent (GED acceptable)
- Strong basic math skills and comfort handling cash
- Excellent communication and interpersonal abilities
- Detail-oriented with strong organizational skills
- Ability to stand for extended periods and work flexible hours (including weekends)
- Proficient in basic computer applications and willingness to learn banking software
- Pass background check and credit check (minimum 600 score)