Job Description
Launch your banking career with Detroit Community Bank! We're seeking motivated Bank Teller Trainees to join our dynamic team in Detroit. As a trainee, you'll receive comprehensive hands-on training in customer service, transaction processing, and financial compliance—no prior experience required! Our supportive environment includes mentorship programs, career advancement opportunities, and competitive benefits. Join us in serving Detroit's vibrant communities while growing professionally in one of Michigan's leading financial institutions.
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with precision and accuracy
- Provide exceptional service to clients while resolving inquiries and concerns
- Adhere to strict security protocols and anti-fraud procedures
- Assist with cross-selling bank products and services
- Maintain organized cash drawers and transaction records
- Participate in ongoing training programs to enhance banking knowledge
- Collaborate with branch team to achieve customer satisfaction goals
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to handle confidential information with integrity
- Basic computer proficiency (MS Office, digital banking systems)
- Customer service mindset with problem-solving abilities
- Willingness to work flexible hours including weekends
- Valid Michigan driver's license (if applicable to branch location)