Job Description
Join Tampa's premier financial institution as a Bank Teller Trainee and launch your career in finance with industry-leading compensation and growth opportunities. We're seeking motivated individuals ready to master customer service excellence, transaction processing, and financial compliance in a supportive, high-performance environment.
Our comprehensive training program combines classroom instruction with hands-on experience at our flagship downtown branch. You'll gain expertise in cash handling, fraud prevention, and digital banking solutions while building relationships with Tampa's diverse business community.
Benefits include:
- Competitive salary with performance bonuses
- Health/dental/vision insurance
- Tuition reimbursement for finance certifications
- 401(k) with 6% employer match
- Clear career advancement path to Personal Banking
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with 100% accuracy
- Resolve account inquiries and service issues using problem-solving frameworks
- Sell bank products (checking accounts, credit cards, loans) to meet monthly targets
- Maintain strict compliance with BSA/AML and security protocols
- Balance cash drawers and reconcile daily transactions
- Train on digital banking platforms (mobile app, online portal)
- Participate in quarterly branch sales events
Qualifications
- High school diploma or GED required (college degree preferred)
- Minimum 6 months customer service or cash handling experience
- Basic math proficiency and attention to detail
- Familiarity with CRM systems (e.g., Salesforce) a plus
- Ability to work flexible hours including weekends
- Florida Notary Public certification within 90 days of hire
- Pass federal background check and credit check