Job Description
Join Pacific National Bank as a Bank Teller Trainee and launch your career in finance with our remote-friendly training program! Perfect for career changers and recent graduates, this hybrid role combines virtual onboarding with hands-on branch experience. You'll receive paid training in customer service, fraud prevention, and digital banking tools while building relationships with clients in sunny San Diego. Our competitive benefits package includes health insurance, 401(k) matching, and tuition reimbursement. Grow your skills with mentorship from senior bankers and flexible scheduling options designed for work-life balance.
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with 100% accuracy
- Resolve client inquiries regarding accounts, fees, and digital banking features
- Uphold strict compliance protocols for AML/KYC regulations and fraud detection
- Actively cross-sell bank products (credit cards, loans, savings accounts)
- Maintain cash drawer reconciliation and branch security procedures
- Collaborate with virtual team members on remote training modules
- Document client interactions in CRM system during branch rotations
Qualifications
- High school diploma or equivalent; college coursework in business preferred
- Basic math aptitude and cash handling experience (retail preferred)
- Proficiency with digital tools (MS Office, video conferencing, banking software)
- Exceptional communication skills with diverse client populations
- Ability to pass background check and fingerprinting for FINRA licensing
- Self-motivated with strong time management for hybrid work environment
- Valid California driver's license for occasional branch rotations