Job Description
Join our award-winning team at First Philadelphia Financial as a Bank Teller Trainee! We're seeking motivated individuals with a passion for customer service to launch their banking career in Philadelphia's vibrant financial district. As a trainee, you'll receive comprehensive hands-on training in cash handling, account operations, fraud prevention, and customer relationship management. Our program combines classroom instruction with real-world experience under the guidance of senior tellers and branch managers. Enjoy competitive compensation, health benefits, and clear pathways to advancement into senior banking roles.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Balance cash drawers and reconcile daily transactions per bank protocols
- Provide exceptional customer service by resolving inquiries and promoting bank products
- Adhere to strict security procedures for fraud detection and prevention
- Maintain organized records of transactions and customer interactions
- Collaborate with branch team to achieve sales and service goals
- Participate in ongoing training to develop technical and soft skills
Qualifications
- High school diploma or equivalent required; college degree preferred
- Basic math proficiency and comfort handling cash
- Strong communication and interpersonal skills
- Ability to stand for extended periods and work in a fast-paced environment
- Proficiency with basic computer applications
- Must pass background check and credit verification
- Valid Pennsylvania driver's license preferred
- Previous customer service experience a plus