Job Description
Are you looking for a career in Kansas City that offers financial stability and growth? KC Support Solutions is currently hiring Customer Service Representatives with no prior experience required. We are dedicated to helping you build a successful career, which is why we offer a weekly pay schedule and comprehensive paid training.
Join a dynamic team where your voice matters. Whether you are starting your first job or looking for a career change, we provide the tools and support you need to excel.
Responsibilities
- Handle inbound and outbound customer calls with a focus on service excellence.
- Resolve customer inquiries and complaints efficiently and professionally.
- Enter and update customer information accurately into our CRM systems.
- Collaborate with the sales team to identify and fulfill customer needs.
- Participate in daily training sessions to improve product knowledge.
- Meet and exceed daily and weekly performance targets.
Qualifications
- High school diploma or GED (equivalent experience accepted).
- Excellent verbal and written communication skills.
- Basic computer skills and typing proficiency.
- Reliable internet connection (if remote) or willingness to commute.
- A friendly, professional demeanor and a strong work ethic.
- Ability to work flexible shifts, including weekends.