Job Description
Are you looking for a job in Detroit that values your potential over your experience? Apex Detroit Solutions is currently hiring motivated individuals for our Customer Service Representative position. We specialize in providing training provided environments where you can build a career while enjoying the peace of mind of weekly pay.
We understand that starting a new job can be daunting. That’s why we invest in our team. You will receive comprehensive on-the-job training to ensure you have the skills necessary to succeed. Our supportive culture and competitive pay structure make us one of the top employers in the Metro Detroit area.
Why Apply With Us?
- Get paid weekly with direct deposit options.
- Receive paid training to jumpstart your career.
- Work in a modern, professional office in the heart of Detroit.
- Career growth opportunities for high performers.
Don't let a lack of experience hold you back. Take the first step towards financial stability and professional development today.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide exceptional service.
- Learn and utilize our internal CRM software to manage customer accounts and track interactions.
- Assist in identifying sales opportunities and upselling products/services to meet departmental targets.
- Maintain accurate records of all customer interactions and transactions in our database.
- Collaborate with team members to ensure a smooth workflow and high customer satisfaction scores.
- Stay updated on product knowledge and company policies to provide accurate information to clients.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED equivalent required.
- Must have reliable transportation and the ability to commute to our Detroit location.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Positive attitude and a willingness to learn and grow within the company.