Job Description
Join our vibrant team at Urban Hospitality Group as a Weekend Hospitality Associate! Perfect for students, career-changers, or anyone seeking weekend work without prior experience. We provide comprehensive training to launch your career in Boston's thriving hospitality scene. Enjoy competitive pay, flexible scheduling, and a supportive work environment. If you're energetic, reliable, and eager to learn, this is your opportunity to grow with us while serving guests at our premier downtown location.
Responsibilities
- Deliver exceptional customer service to guests in a fast-paced hotel environment
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Assist with event setup and venue preparation for weekend functions
- Maintain cleanliness and organization of common areas and guest spaces
- Process payments and manage cash handling procedures
- Collaborate with team members to ensure seamless weekend operations
- Respond promptly to guest requests and resolve issues professionally
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work weekends (Saturday/Sunday) and holidays
- Basic computer literacy and comfort with point-of-sale systems
- Positive attitude and commitment to guest satisfaction
- Reliable transportation to downtown Boston location