Job Description
Join our vibrant team at Grand City Hotels as a Weekend Hospitality Assistant! Perfect for students, career changers, or anyone seeking flexible weekend work with no prior experience required. We provide comprehensive on-the-job training to ensure you succeed in delivering exceptional guest experiences. Enjoy competitive pay, a lively work environment, and opportunities for career growth within our prestigious hotel group. Shifts are exclusively weekends (Saturday/Sunday), allowing you to balance work with personal commitments. Apply now to start your journey in the hospitality industry!
Responsibilities
- Deliver outstanding customer service to hotel guests during weekend shifts
- Assist with front desk operations including check-ins, check-outs, and reservations
- Manage guest inquiries via phone, email, and in-person with professionalism
- Support housekeeping and maintenance teams as needed for guest satisfaction
- Operate point-of-sale systems and handle cash transactions accurately
- Collaborate with weekend team to ensure seamless operations
- Adhere to all health, safety, and hygiene protocols
Qualifications
- No prior experience necessary – full training provided
- Positive attitude and strong customer service mindset
- Excellent communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) reliably
- Basic computer literacy and willingness to learn new systems
- Valid UK work permit (if applicable)
- Physical ability to stand for extended periods
- Team player with proactive problem-solving approach