Job Description
We are looking for driven individuals to join our high-performing team in a Weekend Shift role. This is an excellent opportunity for those seeking training provided jobs with no prior experience required. If you are looking for a stable career with growth potential in the heart of London, apply today.
About the Role:
You will be the first point of contact for our valued clients, handling inquiries with professionalism and empathy. We provide comprehensive training to ensure you are fully equipped to succeed in this dynamic environment. This position is perfect for students or those seeking a flexible schedule.
What We Offer:
- Full Training Provided: No prior experience necessary.
- Weekend Shifts: Saturday and Sunday availability required.
- Competitive Salary: Starting at £18,000 with performance bonuses.
- Modern Environment: Work in a state-of-the-art office in the City of London.
Don't miss this chance to launch your career in customer service and support. Join a team that values development and dedication.
Responsibilities
- Manage and respond to customer inquiries via phone and email during weekend shifts.
- Provide accurate information regarding products and services to resolve issues.
- Document all customer interactions and feedback in our CRM system.
- Collaborate with the team to ensure high service standards are met.
- Assist in training new hires as you grow within the company.
- Identify opportunities to upsell or cross-sell products to meet team targets.
Qualifications
- Must be available to work Saturdays and Sundays on a rotational basis.
- Strong communication skills with a professional and friendly demeanor.
- Basic computer literacy and ability to learn internal software quickly.
- Reliable internet connection and a quiet workspace (if working hybrid).
- Willingness to undergo full training provided by the company.
- High school diploma or equivalent qualification.