Job Description
Join our dynamic team as a Weekend Customer Service Specialist in the heart of Manhattan! We're seeking enthusiastic individuals with a passion for client satisfaction to deliver exceptional service during our peak weekend hours. No prior experience is required – we provide comprehensive paid training to equip you with all necessary skills. This role offers flexible weekend scheduling with competitive compensation and opportunities for growth within our expanding retail network.
Responsibilities
- Deliver outstanding in-person customer service during weekend shifts (Sat-Sun)
- Process transactions accurately using POS systems and maintain cash handling protocols
- Resolve customer inquiries with empathy and professionalism
- Assist with inventory management and visual merchandising
- Collaborate with team members to ensure seamless store operations
- Uphold brand standards and safety guidelines at all times
Qualifications
- High school diploma or equivalent required
- Weekend availability mandatory (Saturday & Sunday)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and customer-first mindset
- No prior experience necessary – training provided!