Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Apex Retail Solutions! We're seeking energetic individuals to deliver exceptional customer experiences during our peak weekend hours. This role is perfect for students, career-changers, or those seeking flexible weekend schedules. Enjoy competitive pay, comprehensive training, and a supportive environment focused on your growth.
Responsibilities
- Provide exceptional in-person and phone customer support during weekend shifts
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries with patience and professionalism
- Assist with inventory management and store merchandising
- Collaborate with weekend team to maintain store standards
- Document customer feedback and service trends
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability for Saturday/Sunday shifts
- Customer service mindset with problem-solving aptitude
- Reliable transportation to Charlotte location