Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Urban Retail Solutions! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our peak weekend hours. This role offers flexible scheduling, competitive pay, and growth opportunities within a supportive environment. Perfect for students or professionals seeking weekend work-life balance in Albuquerque's vibrant retail sector.
Responsibilities
- Deliver outstanding customer service through in-person and digital interactions
- Process transactions accurately using POS systems and handle cash operations
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Maintain store cleanliness, safety standards, and organized displays
- Collaborate with team members to ensure seamless weekend operations
- Participate in product training to stay updated on promotions and features
Qualifications
- High school diploma or equivalent (current students welcome)
- Weekend availability (Saturday/Sunday shifts, 8am-6pm)
- Basic math proficiency and cash handling comfort
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods and lift 25 lbs
- Positive attitude with customer-first mindset
- No prior experience required – comprehensive training provided