Job Description
Join our vibrant team as a Weekend Customer Service Specialist at Metro Retail Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service during our busy weekend shifts. Perfect for students, career changers, or anyone seeking flexible weekend hours in the heart of Washington DC. Enjoy competitive pay, comprehensive training, and a dynamic work environment where your growth matters.
What We Offer:
• Paid training program
• Flexible weekend schedule (Saturdays & Sundays)
• Employee discounts on all products
• Career advancement opportunities
• Supportive team culture
Responsibilities
- Provide outstanding customer service in a fast-paced retail environment
- Assist customers with product inquiries and purchases
- Process transactions accurately using POS systems
- Maintain clean and organized sales floor
- Collaborate with team members to achieve weekend sales targets
- Participate in inventory management and stock rotation
- Resolve customer concerns with professionalism and empathy
- Adhere to all safety and company policies
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Basic math and computer literacy
- Ability to stand for extended periods
- Positive attitude and team player mentality
- Reliable weekend availability (Saturdays & Sundays)
- Willingness to learn new processes