Job Description
We are looking for enthusiastic individuals to join our team as Weekend Customer Service Representatives. This is an excellent entry-level opportunity for those seeking career growth, complete with comprehensive training and mentorship.
Located in the heart of Jacksonville, our team works hard to deliver exceptional service. We value reliability and a positive attitude, and we provide all the tools you need to succeed. No prior experience is required—we will teach you everything you need to know.
Responsibilities
- Handle incoming customer inquiries via phone and email with a focus on resolution.
- Participate in intensive on-the-job training to master our products and services.
- Manage weekend shifts to ensure high customer satisfaction rates.
- Collaborate with the support team to troubleshoot complex issues.
- Maintain accurate records of all customer interactions.
Qualifications
- High school diploma or GED is required.
- Must have reliable transportation and be available to work weekends.
- Strong written and verbal communication skills.
- Basic computer proficiency and typing skills.
- Willingness to learn and adapt to new processes.