Job Description
We are looking for a motivated Weekend Customer Service Representative to join our team in Sacramento, CA. If you have a passion for helping people and want to start a career in a supportive environment, we want to hear from you.
As a Weekend Shift Team Member, you will be the face of our brand, ensuring our customers have an excellent experience during their shopping or service interactions. We value reliability, communication, and a positive attitude.
Responsibilities
- Provide exceptional support to customers via phone, email, and chat.
- Process orders, returns, and exchanges accurately.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records in our CRM system.
- Collaborate with the weekday team to ensure continuity.
- Assist with inventory organization as needed.
Qualifications
- High school diploma or GED required.
- Basic computer skills and typing proficiency.
- Strong verbal and written communication skills.
- Must be available to work weekends (Friday-Sunday).
- Previous customer service experience is a plus.
- Reliable transportation is required.