Job Description
Are you looking for a rewarding career in Chicago with zero prior experience required? Chicago Support Hub is currently hiring for our weekend support team. We specialize in providing top-tier customer service solutions and offer a comprehensive paid training program to set you up for success.
Join a fast-paced, supportive environment where your growth is our priority. Whether you are a student or looking to switch careers, this is the perfect opportunity to build a solid foundation in the customer service industry.
Why Join Us?
- Zero Experience Needed: We provide full training on the job.
- Weekend Flexibility: Work Saturdays and Sundays.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Career Growth: Pathways to management and specialized roles.
Responsibilities
- Answer inbound customer inquiries via phone, email, and chat during weekend shifts.
- Resolve customer complaints and issues with patience and professionalism.
- Follow standard operating procedures to ensure accuracy and compliance.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the weekday team to ensure seamless service continuity.
- Participate in weekly training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or equivalent (GED).
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced, team-oriented environment.
- Basic computer literacy and typing speed.
- Reliable internet connection and a quiet workspace (if remote option is applicable).