Job Description
Are you looking for a flexible weekend job in New York City? Metro Support Hub is hiring Customer Service Associates to join our dynamic team. We are committed to fostering a supportive environment where growth is possible, and we are looking for motivated individuals with a great attitude—no prior experience is necessary.
As a Weekend Associate, you will be the face of our brand, ensuring our clients receive top-tier support while enjoying a healthy work-life balance. This is an excellent opportunity to kickstart your career in a corporate setting with competitive pay and training.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat during weekend shifts.
- Perform accurate data entry and maintain up-to-date customer records.
- Process incoming orders and resolve basic product issues efficiently.
- Collaborate with the support team to meet daily performance KPIs.
- Provide feedback on common customer trends to improve service quality.
- Ensure all administrative tasks are completed with a high attention to detail.
Qualifications
- No prior experience or formal education is required; we value attitude over experience.
- High school diploma or equivalent (GED).
- Must be available to work weekends (Saturday and Sunday).
- Basic proficiency with computers and Microsoft Office Suite.
- Strong communication skills and a friendly demeanor.
- Ability to work in a fast-paced, team-oriented environment.