Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Associate! We're seeking enthusiastic individuals with no prior experience to provide exceptional service to our diverse clientele. This weekend-only position offers flexible hours (Saturday/Sunday 8 AM - 6 PM) and comprehensive training to launch your career in retail. Enjoy a modern work environment with competitive pay, employee discounts, and opportunities for advancement. Perfect for students, career changers, or anyone seeking weekend work in the heart of Los Angeles!
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital support
- Process transactions accurately using POS systems while maintaining cash handling best practices
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and concerns with empathy and professionalism
- Collaborate with weekend team members to maintain store presentation and cleanliness
- Participate in product knowledge training to effectively assist customers
- Support store opening/closing procedures and security protocols
Qualifications
- No prior experience required - we provide comprehensive paid training
- Strong communication skills and approachable personality
- Ability to work efficiently in a fast-paced weekend environment
- Basic math proficiency for transaction processing
- Reliable weekend availability (both Saturday and Sunday required)
- High school diploma or equivalent (students welcome)
- Valid California ID or driver's license
- Willingness to learn retail operations and customer service techniques