Job Description
Join our vibrant team at Urban Retail Solutions as a Weekend Customer Service Associate! Perfect for students, career changers, or anyone seeking flexible weekend work with zero experience required. We provide comprehensive paid training and a supportive environment where you'll develop valuable retail skills while earning competitive pay. Enjoy weekend shifts (Saturdays & Sundays) with no weekday commitments, competitive hourly rates, and opportunities for advancement. If you're energetic, reliable, and passionate about customer satisfaction, this is your ideal entry point into retail.
Responsibilities
- Deliver exceptional customer service with a friendly and approachable demeanor
- Process transactions accurately using POS systems and handle cash/card payments
- Assist customers with product inquiries, location searches, and purchase decisions
- Maintain store cleanliness, organization, and visually appealing displays
- Support inventory management including stock replenishment and basic stock checks
- Adhere to all company policies, health & safety regulations, and loss prevention procedures
- Collaborate effectively with weekend team members to ensure smooth operations
Qualifications
- No prior experience required - comprehensive training provided
- Positive attitude with strong communication and interpersonal skills
- Ability to work weekends consistently (Saturdays & Sundays, 8:00 AM - 6:00 PM)
- Basic numeracy skills for handling transactions and inventory
- Reliability and punctuality with strong time management abilities
- Customer-focused mindset with problem-solving aptitude
- Physical ability to stand for extended periods and lift up to 15kg
- Eligibility to work in the UK with valid right-to-work documentation