Job Description
Are you looking for a rewarding role that offers flexibility and growth? Apex Support Solutions is seeking motivated individuals to join our dynamic team in Oklahoma City. We prioritize our employees and offer a supportive environment where you can thrive. This is an excellent opportunity for recent graduates or anyone looking to enter the workforce.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Weekend Flexibility: Enjoy your weekdays off with our reliable weekend shift schedule.
- Training: Comprehensive onboarding and ongoing professional development.
- Team Culture: Work with a diverse, friendly, and energetic team.
We are looking for a candidate who is eager to learn, reliable, and ready to make a difference. Apply today to start your journey with us!
Responsibilities
- Assist customers with inquiries regarding products and services via phone and email in a professional and courteous manner.
- Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction.
- Process transactions accurately and maintain up-to-date customer records in the CRM system.
- Collaborate with cross-functional team members to improve service delivery and operational processes.
- Stay informed about product updates and company policies to provide accurate information.
- Perform routine data entry and administrative tasks to support the daily operations of the department.
Qualifications
- High school diploma or GED equivalent required; some college experience is a plus.
- Basic computer proficiency and typing skills (40+ wpm).
- Strong verbal and written communication skills with a focus on clarity.
- Ability to work independently and as part of a team in a fast-paced environment.
- Must be available to work weekends (Saturday and Sunday) as required.
- Reliable transportation and punctuality are essential.