Job Description
Join Urban Logistics Solutions as a Weekend Customer Service Associate and kickstart your career in Detroit's thriving logistics sector! We're seeking energetic, detail-oriented individuals to deliver exceptional customer experiences during our high-demand weekend operations. This role offers flexible hours, comprehensive training, and growth opportunities within a supportive team environment. Perfect for students or professionals seeking weekend work without sacrificing weekday availability.
Responsibilities
- Process customer orders and shipments with accuracy using our proprietary logistics software
- Respond to client inquiries via phone, email, and in-person with professionalism
- Manage inventory tracking and warehouse organization during weekend shifts
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Assist with basic data entry and documentation tasks
- Uphold safety protocols and maintain clean workspaces
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency with willingness to learn new systems
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to our downtown Detroit facility
- Flexible schedule availability for weekend shifts (Sat/Sun 6AM-2PM)
- Positive attitude and commitment to customer satisfaction