Job Description
Join our dynamic team at Urban Retail Group as a Weekend Customer Service Associate! Perfect for students, career-changers, or anyone seeking flexible weekend hours. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, a vibrant work environment, and the opportunity to develop valuable customer service skills while serving San Francisco's diverse community.
As a key member of our weekend team, you'll be the face of our brand, creating memorable shopping experiences for every customer. We value reliability, enthusiasm, and a positive attitude above all else. If you're ready to kickstart your career with a company that invests in its people, apply today!
Responsibilities
- Deliver exceptional customer service through in-person interactions and phone support
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Address customer inquiries and resolve issues with empathy and efficiency
- Maintain a clean, organized, and inviting store environment
- Collaborate with weekend team members to ensure seamless operations
- Adhere to all safety protocols and company policies
Qualifications
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Ability to stand for extended periods and handle physical tasks
- Basic math proficiency for cash handling
- Reliable transportation to weekend shifts (Sat-Sun)
- Positive attitude and commitment to teamwork
- Availability to work flexible weekend hours (6am-2pm or 2pm-10pm)
- High school diploma or equivalent preferred