Job Description
Welcome to Apex Retail Solutions, where we are redefining the customer experience in Jacksonville. We are currently seeking a dedicated and energetic Weekend Customer Service Associate to join our thriving team. This is an excellent entry-level opportunity for individuals looking to build a long-term career in retail with flexible weekend hours.
As a key member of our weekend operations, you will be the face of our brand, ensuring every customer leaves with a smile. We pride ourselves on our inclusive culture, comprehensive training, and opportunities for advancement. If you are reliable, friendly, and ready to work hard, we want to hear from you.
Responsibilities
- Greet and welcome customers warmly upon arrival, ensuring a positive first impression.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Answer customer inquiries regarding products, services, and store policies.
- Assist in maintaining a clean, organized, and visually appealing store environment.
- Handle customer complaints or issues with patience and professionalism.
- Collaborate with team members to ensure smooth weekend operations.
Qualifications
- High school diploma or GED equivalent.
- Previous retail or customer service experience is a plus, but not required.
- Must be available to work weekends (Saturday and Sunday).
- Strong communication skills and a friendly demeanor.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic computer literacy and ability to learn new systems quickly.