Job Description
Join our dynamic team at Retail Solutions Inc. as a Weekend Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional service during weekend hours while kickstarting their career in retail. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth matters. Perfect for students or career-changers seeking weekend work-life balance in Charlotte's vibrant retail scene.
Responsibilities
- Provide outstanding customer service through in-store assistance and phone support
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and stockroom organization to ensure product availability
- Collaborate with team members to maintain store cleanliness and visual merchandising standards
- Resolve customer inquiries and complaints with empathy and professionalism
- Support promotional events and weekend sales initiatives
- Adhere to all safety and loss prevention policies
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Basic computer literacy and comfort with POS systems
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Weekend availability (Saturdays & Sundays) with weekday flexibility
- Previous retail or customer service experience preferred but not required
- Positive attitude and willingness to learn new processes