Job Description
Join our vibrant team as a Weekend Customer Service Associate at Hospitality Plus Group! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our busiest weekend shifts. Perfect for students or career changers seeking flexible weekend hours in London's hospitality scene.
Why Join Us? Competitive weekend rates, comprehensive training, and opportunities for advancement within our growing network of premium venues.
Responsibilities
- Provide exceptional customer service to weekend guests across all touchpoints
- Process payments and manage POS systems with precision
- Resolve guest inquiries and concerns promptly
- Collaborate with cross-functional teams during peak weekend hours
- Maintain pristine venue standards and safety protocols
- Support inventory management and stock rotation
- Contribute to a positive, energetic weekend atmosphere
Qualifications
- Previous customer service experience preferred but not essential
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work weekends (Saturday/Sunday)
- Basic proficiency with digital payment systems
- Positive attitude and problem-solving mindset
- Right to work in the United Kingdom
- Willingness to complete mandatory weekend training