Job Description
Join our vibrant team as a Weekend Customer Service Associate at Retail Plus Solutions! Perfect for students and career-changers seeking weekend flexibility, this role offers hands-on retail experience with industry-leading training. You'll be the face of our brand, delivering exceptional service while building transferable skills in a dynamic environment.
Responsibilities
- Deliver outstanding customer service across all touchpoints including in-store, phone, and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with empathy and professionalism
- Collaborate with weekend team to ensure seamless store operations
- Support promotional campaigns and seasonal events
Qualifications
- No prior experience required - full training provided
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and customer focus
- Availability to work weekends and bank holidays
- Basic numeracy and literacy skills
- Positive attitude and team-oriented mindset
- Reliability and punctuality