Job Description
Join Jacksonville's fastest-growing employer with PAID TRAINING and DAILY PAY opportunities! No experience needed – we invest in your success with comprehensive training programs. Enjoy flexible schedules, career advancement paths, and competitive benefits while serving diverse clients. Our supportive team environment ensures you thrive from day one. Start earning immediately after training with our revolutionary same-day payment system.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing issues with precision
- Document client interactions in CRM systems accurately
- Meet daily performance metrics and quality standards
- Collaborate with cross-functional teams to enhance service delivery
- Participate in ongoing training to refine product knowledge
- Uphold company compliance and confidentiality protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work in fast-paced, team-oriented environment
- Basic computer proficiency with Microsoft Office Suite
- Reliable transportation to our Jacksonville facility
- Flexible availability for weekday/evening shifts
- Positive attitude and willingness to learn new systems
- Previous customer service experience a plus but not required