Job Description
We are urgently hiring motivated individuals to join our growing team in New York City! We offer comprehensive paid training for all new employees, ensuring you have the skills and confidence needed to succeed. Whether you are looking for a flexible schedule or a career path with room for advancement, this is the perfect opportunity for you.
Our company specializes in providing top-tier customer service and sales solutions to a diverse portfolio of clients. As a Part-Time Representative, you will play a vital role in maintaining our high standards of client satisfaction.
Why Join Us?
- Paid Training: No prior experience required; we train you from day one.
- Flexible Hours: Work part-time around your schedule.
- Career Growth: Clear paths to full-time and leadership roles.
- Competitive Pay: Earn $18 - $25/hr based on performance.
Key Duties:
Your primary focus will be assisting customers via phone and email, resolving inquiries efficiently, and identifying sales opportunities within your designated territory.
Responsibilities
- Handle inbound and outbound customer inquiries with a professional and empathetic tone.
- Utilize CRM software to log interactions and update customer records accurately.
- Follow scripts and guidelines provided during training to ensure compliance and quality.
- Resolve customer complaints and issues to ensure high levels of satisfaction.
- Meet daily and weekly sales targets and KPIs.
- Collaborate with the team to improve overall service delivery.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be 18 years of age or older.
- Basic computer proficiency and ability to navigate multiple software platforms.
- Strong verbal communication and active listening skills.
- Reliable internet connection and a quiet home office space (if remote).
- A positive attitude and willingness to learn.