Job Description
Are you looking to start your career but don't have prior experience? Apex Support Solutions is urgently hiring motivated Entry Level professionals to join our dynamic team in Albuquerque, NM.
We provide comprehensive on-the-job training for all new hires, ensuring you have the tools and support needed to succeed. Whether you are a student, a recent graduate, or looking for a career change, this is your opportunity to join a rapidly growing company with excellent benefits and a clear path for advancement.
Why Join Us?
- No Experience Necessary: We value attitude and willingness to learn over past resume history.
- Competitive Pay: Earn between $15.00 and $18.00 per hour based on performance.
- Career Growth: We promote from within and offer clear pathways to management roles.
- Modern Environment: Work in a collaborative, supportive, and tech-forward office.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat with a focus on high-quality service.
- Process customer orders and update information in our CRM database accurately.
- Resolve customer complaints and issues efficiently while maintaining a positive demeanor.
- Collaborate with team leads to meet daily and weekly performance targets.
- Assist in training new team members and sharing best practices.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer literacy and typing skills.
- Strong verbal and written communication skills.
- Reliable internet connection (if remote/hybrid options are available).
- Able to work flexible hours, including evenings and weekends.
- Positive attitude and a strong desire to learn new skills.