Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Louisville Premier Medical Center! We're urgently seeking a polished professional to be the first point of contact for our patients. This is your opportunity to make a meaningful impact in a dynamic environment with competitive benefits and growth opportunities. Apply today to become part of our patient-centered culture!
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR system
- Handle multi-line phone system and route calls to appropriate departments
- Verify insurance coverage and collect co-pays accurately
- Maintain organized patient records and filing systems
- Coordinate appointment scheduling and manage provider calendars
- Assist with patient inquiries and resolve concerns with empathy
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years front desk/reception experience in healthcare setting
- Proficiency with EMR systems (Epic experience strongly preferred)
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Basic knowledge of medical terminology
- Ability to remain calm under pressure during peak hours