Job Description
Join our dynamic team at Premier Healthcare Solutions! We're urgently seeking a professional Front Desk Receptionist to be the first point of contact for our patients. This is a full-time position offering competitive pay and benefits in a supportive environment. If you're a detail-oriented people person with exceptional communication skills, apply today!
We offer a collaborative atmosphere, comprehensive training, and opportunities for growth. Our state-of-the-art facility in Fresno provides a modern workspace where your contributions make a real difference. Don't miss this chance to advance your career in healthcare administration.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Answer and direct incoming calls to appropriate departments
- Schedule and confirm patient appointments using our electronic health record system
- Maintain organized front desk area and patient waiting spaces
- Process insurance verification and collect co-payments
- Assist with administrative tasks including filing, data entry, and mail distribution
- Coordinate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in healthcare or customer service reception
- Proficiency with Microsoft Office Suite and electronic health records
- Exceptional interpersonal and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Professional appearance and courteous phone etiquette
- Basic medical terminology knowledge required