Job Description
Join our award-winning team at Fort Worth Hospitality Group as we seek an exceptional Front Desk Receptionist to deliver world-class guest experiences in the heart of the Cultural District. This urgent opening requires a polished professional who thrives in fast-paced environments while maintaining impeccable service standards. Enjoy competitive compensation, comprehensive benefits, and career growth in Fort Worth's premier hospitality destination.
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Coordinate guest inquiries via phone, email, and in-person with exceptional etiquette
- Maintain accurate reservation systems and scheduling calendars
- Oversee office supplies inventory and procurement processes
- Support administrative tasks including data entry and report generation
- Collaborate with housekeeping and maintenance teams for seamless operations
- Implement safety protocols and emergency response procedures
Qualifications
- Minimum 2 years front desk or customer service experience
- Proficiency with reservation systems (Opera, Cloudbeds)
- Exceptional verbal/written communication skills
- Advanced knowledge of MS Office Suite
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Valid Texas driver's license
- Bilingual (English/Spanish) preferred