Job Description
Join our dynamic healthcare team as a Front Desk Receptionist at Fresno Medical Center! We're urgently seeking a professional and compassionate individual to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and make a difference in our community!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Answer and route incoming calls to appropriate departments
- Schedule appointments and maintain accurate patient records
- Collect and verify insurance information
- Coordinate with clinical staff for smooth patient flow
- Process payments and handle financial transactions
- Maintain a clean and organized reception area
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of customer service or administrative experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of medical terminology
- Professional appearance and demeanor
- Strong attention to detail and problem-solving abilities