Job Description
Join our dynamic healthcare team as an Urgently Hiring Front Desk Receptionist in Los Angeles! We're seeking a polished professional to create exceptional first impressions for our high-traffic practice. This pivotal role combines administrative excellence with compassionate patient care in a state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your skills make a tangible difference. Immediate start available for the right candidate!
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Coordinate patient check-in/out procedures using Epic EHR system
- Process insurance verifications and maintain accurate patient records
- Manage appointment scheduling with 15-slot precision across 5 departments
- Oversee office supply inventory and vendor ordering processes
- Assist with patient billing inquiries and payment processing
- Train new reception staff on office protocols and software systems
Qualifications
- Minimum 2 years medical/reception experience with EHR proficiency
- Exceptional communication skills in English and Spanish (bilingual preferred)
- Advanced knowledge of HIPAA compliance and patient privacy protocols
- Proven ability to multitask in high-pressure environments
- Proficiency in Microsoft Office Suite and scheduling software
- Associates degree in Healthcare Administration or related field
- Valid California Driver's License and reliable transportation