Job Description
Join our elite team at Phoenix Solutions Group in Atlanta, GA! We're urgently seeking motivated Weekend Customer Service Representatives with no experience necessary – comprehensive training provided. Start tomorrow and build your career in a supportive, growth-oriented environment. Enjoy competitive pay, flexible weekend schedules, and opportunities for advancement. Don't miss this chance to join a dynamic company that invests in its people!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining service standards
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Adhere to security protocols and confidentiality guidelines
- Continuously improve product knowledge through training modules
- Meet/exceed performance metrics for quality and efficiency
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Basic computer proficiency with willingness to learn new systems
- Flexibility to work Saturday/Sunday shifts (6am-6pm)
- Positive attitude and problem-solving mindset
- No prior experience necessary – training provided!
- Must pass background check and drug screening