Job Description
Join our award-winning team in Columbus, OH! We're urgently hiring motivated individuals for full-time customer service positions with comprehensive PAID TRAINING. No experience required – we invest in your success!
As a Customer Service Representative, you'll enjoy competitive pay, benefits, and career growth opportunities. Our 4-week paid training program ensures you're fully prepared to excel. Immediate start dates available for qualified candidates.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve issues using proprietary CRM systems and knowledge bases
- Document interactions and maintain accurate case records
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with cross-functional teams to improve service
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Ability to learn new technologies quickly
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Columbus office
- Flexibility to work occasional evenings/weekends