Job Description
Urgent Hiring: Remote Entry-Level Customer Support Associate
We are looking for motivated individuals to join our growing remote team in Dallas, Texas. This is a fantastic opportunity for those seeking no experience jobs but are eager to start a rewarding career in customer service.
At Horizon Digital Solutions, we prioritize potential over experience. We provide comprehensive training and mentorship to help you excel in a dynamic, fast-paced environment.
Key Highlights:
- 100% Remote Position – Work from anywhere in the US.
- No Experience Required – We provide full training.
- Competitive Pay: $22.00 - $28.00 USD per hour.
- Flexible schedule options available.
Don’t let a lack of experience hold you back. Apply today and take the first step toward a successful career!
Responsibilities
- Assist customers via phone, email, and live chat with inquiries and product information.
- Resolve customer issues and complaints in a professional and timely manner.
- Document all customer interactions accurately in the CRM system.
- Identify opportunities to upsell or cross-sell relevant products/services.
- Collaborate with the technical team to escalate complex issues.
- Maintain a high level of product knowledge through ongoing training.
Qualifications
- High School Diploma or GED is required.
- Reliable high-speed internet connection and a quiet workspace.
- Basic computer literacy (Microsoft Office, Google Workspace).
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM.
- Self-motivated with a positive attitude.