Job Description
Are you looking for a new career opportunity in London but lack formal experience? We are urgently hiring for multiple entry-level positions in our vibrant Customer Support team.
At Apex Digital Solutions, we believe in talent over tenure. Whether you are a recent school leaver or looking for a career change, we provide comprehensive training to help you succeed. This is a fantastic opportunity to start your professional journey with a competitive salary and a supportive culture.
Why Apply?
- No Experience Needed: We provide full training on the job.
- Immediate Start: Urgent hiring means you can start as soon as next week.
- Competitive Pay: Earn £22,000 - £26,000 depending on performance.
- Remote & On-site Options: Flexible working arrangements available.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints to ensure high satisfaction rates.
- Process customer orders and maintain accurate records in the CRM system.
- Collaborate with the sales and technical team to provide accurate information.
- Identify opportunities to upsell products or services to existing clients.
- Adhere to company policies and quality assurance standards at all times.
Qualifications
- Strong communication skills and a friendly, professional demeanor.
- Reliable internet connection and a functional computer (if remote).
- Ability to work well in a fast-paced team environment.
- Willingness to learn new software and company procedures quickly.
- Basic computer literacy (Microsoft Office Suite).