Job Description
Are you looking for Urgent Hiring opportunities in New York? Metro Tech Solutions is now hiring enthusiastic Entry Level Customer Service Representatives. We are looking for individuals who are ready to start a rewarding career immediately.
We provide a comprehensive training program to help you succeed in a fast-paced environment. This role is perfect for those with no prior experience but a strong desire to learn and grow professionally.
Key Benefits:
- Competitive hourly rate starting at $20/hour.
- Performance-based bonuses and raises.
- Health, dental, and vision insurance.
- Flexible scheduling options.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with product orders, account information, and basic technical troubleshooting.
- Accurately input and maintain customer data in internal databases.
- Collaborate with team members to solve complex customer issues efficiently.
- Document all interactions and resolve complaints to ensure high customer satisfaction.
- Identify opportunities for process improvements and suggest solutions.
Qualifications
- High School Diploma or GED is required.
- Basic computer skills and typing proficiency (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Reliable internet connection and a quiet workspace.
- Flexibility to work shifts, including evenings and weekends.