Job Description
Join our dynamic team in San Jose, CA! We're urgently hiring motivated individuals for our Customer Service Representative role. No experience required – we provide comprehensive paid training! Work with cutting-edge technology in a supportive environment where your growth is our priority. Immediate openings available.
Why Choose Us?
- Free industry certification training
- Career advancement opportunities
- Competitive benefits package
- Modern downtown office
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain accurate customer records in CRM systems
- Collaborate with technical teams to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication skills (written & verbal)
- Basic computer proficiency
- Ability to learn new technologies quickly
- Customer-focused mindset
- Must pass background check
- Available for flexible shifts (including weekends)
- Positive attitude and eagerness to learn