Job Description
Ready to launch your career with zero experience? Omaha Customer Solutions Group is urgently hiring entry-level customer service representatives in Omaha, NE! We provide paid training, flexible scheduling, and a supportive team environment to help you thrive. If you're a motivated communicator with a passion for helping others, apply today and start your journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve customer issues using company guidelines and resources
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and data security protocols
- Continuously learn new products and services
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Must pass background check and drug screening