Job Description
Start your career TOMORROW in Indianapolis! We're urgently hiring for a full-time Customer Service Specialist position with comprehensive paid training. No experience necessary – we provide all the tools you need to succeed.
Join our dynamic team at Indy Growth Partners and build a rewarding career in customer support. This role offers competitive pay, benefits, and immediate start date for qualified candidates.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using our proprietary CRM system
- Collaborate with team members to improve customer satisfaction
- Document interactions accurately in our tracking system
- Meet performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to pass background check
- Reliable transportation to downtown Indianapolis