Job Description
Join our award-winning customer service team and start your career tomorrow! Lexington Customer Solutions is urgently hiring motivated individuals for our inbound call center roles in Lexington, KY. Enjoy competitive pay, comprehensive paid training, and opportunities for advancement. No experience necessary – we provide all tools for success!
Why Choose Us?
- Immediate start opportunity
- Comprehensive paid training (4 days)
- Health benefits after 60 days
- Performance-based bonuses
- Modern, tech-equipped facility
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members for complex cases
- Participate in ongoing coaching sessions
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Ability to type 25+ WPM
- Basic computer proficiency
- Customer-focused mindset
- Flexible availability (including weekends)
- Pass background check/drug screen
- Valid photo ID for employment verification